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Frank Gironda Policies & Guidelines

Safety

Masks are not required for those fully vaccinated against COVID-19.

According to the CDC, masks are not required for those fully vaccinated against COVID-19. If you are not vaccinated or simply prefer to do so, please wear a mask.

We are scheduling at 50% capacity..

to do our best to follow social distancing recommendations.

Our team has been trained in sanitation procedures..

compliant with CDC and OSHA standards for your safety. Every service area will be disinfected after each guest.

Cash Tips Only.

We are currently only accepting cash tips.

Walk in clients are not allowed.

Please call to schedule an appointment.

No beverages or magazines.

We will not be providing beverages and all magazines have been removed.

Cancellation Policy

Credit Cards are required..

for Online Booking.  To avoid a cancellation fee, appointments made ONLINE must be cancelled at least 24 hours in advance. Your card will be charged 50% of the service price for the same day cancellation; 100% of the service price for a missed appointment without cancellation.

A credit card will be required on file..

in order to make any appointment, starting January 1st, 2022. The card will only be charged if:

  • Appointments are cancelled less than 24 hours in advance. Your card will be charged 50% of the cancelled service price.
  • Any appointment without cancellation is missed. Your card will be charged 100% of the missed service price.

Read our full updated Credit Card Policy →

Product Return

In-store credit will be issued..

on all retail purchases within 30 days.
No Refunds on gift cards.

Service Redo's

If a service is not done to your satisfaction..

you may come back within 14 days and have the service redone at no extra charge.  After 14 days, you will pay full price for a redo service.